Privacy Statement

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing e-mail from us.

The type of information we collect about you includes:
*your name
*your address
*e-mail address
*phone number
*credit/ debit card details
*order history and profile

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us at info@thetableclothcompany.com. If you find any inaccuracies we will delete or correct it promptly.

The personal information that we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions / comments about privacy, you should e-mail us at info@thetableclothcompany.com. If you contact us for details of existing information that we hold about you it is important that you quote your original e-mail address, as used at the time you first contacted us. We may be unable to trace your details without this.

Secure Shopping

You don't have to worry about the safety of your credit card information when shopping at The Tablecloth Company. You can rest assured that your online shopping experience at The Tablecloth Company will be a secure one. The Tablecloth Company uses encryption technology to ensure that any information you transmit during the ordering process is secure. Our servers here at The Tablecloth Company are secured to protect all personal information including credit card numbers, your address and any products you may order.

We reserve the right to decline to accept an order at our absolute discretion.

How can I contact you? 

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Terms And Conditions

By purchasing goods from The Tablecloth Company you enter a legally binding agreement with us on the following terms. You should read and understand these terms because they affect your rights and liabilities.

These terms describe the basis for purchase by you and sale by us of the products described on this web site.

Definitions and interpretation:
In these terms the following words have the following meanings.

Contract
the contract for the sale and purchase of the Goods;

Delivery Area
We deliver worldwide. All UK orders are delivered FREE of charge

Goods
the tablecloths and table top accessories

Details of the order
the quantity, quality and description of the Goods will be those set out in your order (if accepted by us).
Orders are accepted at our sole discretion but are normally accepted if the Goods are available, the order reflects current pricing, you are based in the Delivery Area and your credit or account card is authorised for the transaction.

Price of the Goods
If the price of the Goods increases between the date we accept your order and the delivery date, your order will not be effected by this increase. Our charges for postage and packaging are detailed on this page and will be included in the total price for the Goods.

Payment terms
We will charge your credit card account for payment upon receipt of order unless delivery cannot be fulfilled within 30 days. We accept no liability if a delivery is delayed because you did not give us the right payment details.
If it is not possible to obtain full payment for the Goods from your account on delivery of the Goods to you, we can cancel the Contract or suspend any further deliveries to you. This does not affect any other rights we may have.
We will take all reasonable care to keep all information connected with your order secure but we cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including credit and account details you provide when accessing or ordering from this Web Site, unless this is solely due to our negligence.

Returns/Options to cancel
You have 7 days to return any unwanted or damaged products. The products must be properly packaged. The Tablecloth Company have the right to refuse any returns. All clearance items, vinyl tablecloths and table protector are non refundable. Free postage is given on the basis that you keep the item, if you decide to return the item, you will be refunded minus the original postage costs.

The customer is responsible for the cost & safe return of any item.

Delivery
We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been delivered.

We aim to send out all items that are in stock within 48 hours of your order being received, however please allow up to 21 days for delivery. Should your order be delayed we will contact you.

All orders will be sent Royal mail and proof of posting obtained. If you would like you can pay an extra 70p and your item will be sent recorded delivery, please choose this option at the checkout.

Postage and Packaging
Postage is FREE* on all UK deliveries, a charge of £5.00 on all Europe deliveries and a £10.00 charge on all deliveries to the rest of the world

* Free postage is given on the basis that you keep the item, if you decide to return the item, you will be refunded minus the original postage costs.

Warranties
We aim to provide high quality products to our customers. Products are only covered by the manufacturers guarantee.

Matters out of our control
We will not be liable to you or in breach of the Contract for delay or failure to perform due to a cause beyond our reasonable control.

Privacy
Please read our customer privacy policy, which explains how we will not pass on your details to any third party.

Governing law and jurisdiction
These terms will be governed by English law and any disputes will be resolved exclusively by the English Courts.

Payment Methods
We accept all major credit cards including:
> MasterCard
> Visa
> Visa Electron
> Switch
> Solo
> JCB

Still have a question? Contact info@thetableclothcompany.com